Are emails sent when a Maintenance Request is submitted or updated?

Yes, emails are sent to the other party when a Maintenance Request is submitted or updated.
 
If the tenant submits or updates a Maintenance Request the property manager or landlord will receive an email notifying them of the action.  And if a property manager or landlord submits a Maintenance Request on behalf of a tenant that is registered in the system or updates a Maintenance Request the tenant will receive an email notifying them of the action.  

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