After you approve or reject an application or background check the record will no longer appear on the active queue and disappear. The record is still in the system, however only active records are displayed on the queue.
To find either the application or background check:
1. Log in to your eRentPayment profile.
2. Select either View Applications or View Screenings from the Dashboard.
3. On the Applications select Search Applications or on the Screenings tab select Search Screen/Credit Check.
4. Switch the Status field to All. You may also filter on the other fields as well, such as Property, to limit the number of records returned.
5. Scroll down to view the Approved/Accepted or Reject record.