After you approve or reject an application or background check the record will no longer appear on the active queue and disappear. The record is still in the system, however only active records are displayed on the queue.
To find either the application or background check:
1. Log in to your eRentPayment profile.
2. Select View Applications from the Dashboard.
3. On the Applications select Search Applications.
4. Switch the Status field to All. You may also filter on the other fields as well, such as Property, to limit the number of records returned.
5. Scroll down to view the Approved/Accepted or Reject record.