If you would like to waive a Late Fee for a tenant there are multiple options we recommend:
Payment Not Submitted Yet
Update the Property record and set Charge Late Fee to No or change the Grace Period to allow a longer time to submit the payment before a Late Fee applies on the Late Fees tab and update the property.
(We recommend changing the Grace Period, for example from 04 to 20, so you don't have to enter or adjust the Late Fee settings again after the payment is submitted and you can simply update the Grace Period back to the original value).
Late Fee Submitted