If the recurring payment was set up by the renter then the renter would need to take the following steps:
1. Login to their eRentPayment profile
2. Hover over the Payments tab, choose Recurring Payment from the options
3. Click on the ID of the existing recurring payment record
4. Select Delete
If the recurring payment was set up per our Automatic Authorization form the property manager/owner must email firstname.lastname@example.org
to request the recurring payment be stopped.