Recent News

We have posted a new update regarding the eCheckIt issue here: https://support.erentpayment.com/kb/a166/04-09-2018-echeckit-update.aspx

We have posted an update regarding eCheckIt here: https://support.erentpayment.com/kb/a165/03-30-2018-echeckit-update.aspx

Please note the national banking system is closed on 02/19/2018 for the President's Day holiday, so no deposits or debits will occur on that Monday. Any deposits or debits expected on Monday should appear on Tuesday due to the holiday.



We will be closed Monday 02/19/2018 in observance of the holiday. Thank you!

We have posted an update regarding eCheckIt here: https://support.erentpayment.com/kb/a163/02-06-2018-echeckit-update.aspx

Please note we have updated the recurring payment process to no longer process recurring payments scheduled for a weekend or holiday on the prior business day, such as Friday. Future recurring payments should only process on the scheduled date effective today. This change was made to avoid issues where the "Available Balance" for a tenant could be adjusted over the weekend by his or her bank even though the transaction would not officially post until the next business day.

We will be open for the Martin Luther King, Jr. holiday, however please note the national banking system is closed Monday (01/15/2018) so no deposits or processing will occur Monday. Thank you! For this month any recurring payments scheduled for Friday (01/12/2018), Saturday (01/13/2018), Sunday (01/14/2018), or Monday (01/15/2018) will be generated on 01/12/2018 but will not actually debit the account holder until Tuesday (01/16/2018) due to the bank holiday on Monday for Martin...

The site is running, however there are some transaction errors that we are researching now.

We intend to shortly process payments submitted after approximately 7:01:33 PM (Eastern time) on 10/12/2017. Those transactions are still pending in the system after we suspended all ACH processing.



For those pending transactions, if you should no longer want them to be processed, please void the transaction(s) prior to 7 PM (Eastern) on 10/23/2017. At that time, we plan to begin processing those pending payments through our new direct bank relationship.

The national banking system is closed today (10/09/2017) for Columbus Day so no debits or deposits will occur. Any deposits sent Friday evening should post tomorrow morning.

Please note we are in the process of switching our processing bank so transactions will be temporarily processed on a 3-5 business day deposit schedule instead of the normal 2-3 business day schedule. We apologize for the delay as we cannot have any "late returns" during the transition so that is the reason for the temporary schedule change.



We understand the inconvenience as the change was required to ensure we can meet the processing volume of our customers. Thank you for your...