Recent News

We have posted an update regarding the mailing of the settlement checks here:

https://support.erentpayment.com/kb/a210/02-10-2021-echeckit-update.aspx

We are very excited to announce that we have partnered with RentSpree to provide a new online screening tool for our customers. eRentPayment customers will register on the RentSpree site to gain access to new screening features, such as:

Request a rental application by email, text, or a unique LeaseLink.

Request a credit report, background check, and 50-state eviction report.

Specify which party pays the screening fee.

Message and manage prospective tenants.

Share reports...

As of February 06, 2021, we will no longer integrate with TransUnion for our background screening product. Upcoming changes to the TransUnion SmartMove platform and processes will not allow our current integration to function correctly on the new TransUnion platform.

With the change to the integration, we will no longer be reporting rental payments to TransUnion as well. We will continue to report rental payments to Equifax and Experian.

Existing screening records will be...

Please note the national ACH system will be closed on 01/01/2021 so no processing will occur on Friday. Any recurring payments scheduled for 01/01/2021 will be generated on Friday 01/01/2021, however the transactions will not begin processing until Monday 01/04/2021 due to the bank holiday.

Recurring payments or payments submitted on Friday 01/01/2021, Saturday 01/02/2021, and Sunday 01/03/2021 will be sent to the ACH system on Monday 01/04/2021 to debit the tenant's bank account on...

We released a number of updates on 12/03/2020. If you encounter any login or property update issues please see the details below:

1. Logo Update: The eRentPayment logo was updated, however for some users when trying to access the site the logo appears across the entire screen and does not allow the user to login. To resolve the issue, you need to simply refresh your browser cache in most cases.

For some browsers you need to go to Options--Privacy and Security and select the Clear...

We have posted an update regarding the final Class Settlement order here:

https://support.erentpayment.com/kb/a204/11-03-2020-echeckit-update.aspx

We have posted an update regarding the Class Administrator Email Notices and a statement from Ian Hicks here:

https://support.erentpayment.com/kb/a200/08-21-2020-echeckit-update.aspx

We have posted an update regarding the approval of the proposed class and settlement here:

https://support.erentpayment.com/kb/a195/05-28-2020-echeckit-update.aspx

We have posted an update regarding the eCheckIt issue here:

https://support.erentpayment.com/kb/a194/05-21-2020-echeckit-update.aspx

With the increased concerns regarding Coronavirus (COVID-19) please know that we are available for any questions or changes regarding upcoming payments.

Recurring Payments: The following options are available, as permitted by the property manager or landlord, in case changes are necessary for a recurring payment:

We can update the recurring payment to skip a scheduled payment date.We can update the recurring payment to process a scheduled payment on a different date.We can update the...