Recent News

With the increased concerns regarding Coronavirus (COVID-19) please know that we are available for any questions or changes regarding upcoming payments.

Recurring Payments: The following options are available, as permitted by the property manager or landlord, in case changes are necessary for a recurring payment:

We can update the recurring payment to skip a scheduled payment date.We can update the recurring payment to process a scheduled payment on a different date.We can update the...

We have posted an update regarding the eCheckIt issue here:

https://support.erentpayment.com/kb/a193/03-18-2020-echeckit-update.aspx

We have posted an update regarding the eCheckIt issue here:

https://support.erentpayment.com/kb/a190/12-20-2019-echeckit-update.aspx

Please note we will be closed for Thanksgiving Day as the national ACH system will also be closed so no processing or deposits will occur on 11/22/2018. We will be open on Friday for regular business and processing. Have a happy holiday!

Please note the national banking system will be closed on Monday (11/12/2018) for Veterans Day so payment processing will be delayed by an additional day next week. Recurring payments generated on Saturday (11/10/2018), Sunday (11/11/2018), and Monday (11/12/2018) will be sent to the national system on Tuesday (11/13/2018) to begin processing and debit the tenant on Wednesday (11/14/2018) due to the holiday.

The national banking system is closed today (10/08/2018) for Columbus Day so no debits or deposits will occur. Any deposits sent Friday evening should post tomorrow morning when your bank opens.

Please note the national banking system will be closed on Monday (09/03/2018) for Labor Day so payment processing will be delayed by an additional day next week. Recurring payments generated on Saturday (09/01/2018), Sunday (09/02/2018), and Monday (09/03/2018) will be sent to the national system on Tuesday (09/04/2018) to begin processing and debit the tenant on Wednesday (09/05/2018) due to the holiday. Deposits were delayed this week as well due to the 1st falling on a weekend and...

Please note due to the recent property update this weekend the Update property page is not displaying the correct property Late Fee settings or that Late Fee settings are active. This is only a display issue as the late fee settings are still being enforced for payments as the late fees are stored correctly within our system. We are working as quickly as possible to fix the display issue. Thank you for your patience. Update: The issue should now be resolved as of 4:30PM Pacific on...

We have made the following Property updates to the system: 1. The Add and Update Property pages have been updated to tabbed navigation so you can easily view and update field settings instead of scrolling through a single page. You can now click on a specific tab, make a change, and select Update Property. [image] 2. The new Renter section lists all your registered tenants in one location along with these features: You can view each tenant's active recurring payments...

Please note some transactions incorrectly listed a Deposit Date of 04/26/2018 instead of 04/27/2018. The affected transactions have been updated to reflect the correct Deposit Date of 04/27/2018. We apologize for any concern caused by the issue.