Recent News

We have posted an update regarding the eCheckIt issue here: https://support.erentpayment.com/kb/a169/06-06-2018-echeckit-update.aspx

Please note due to the recent property update this weekend the Update property page is not displaying the correct property Late Fee settings or that Late Fee settings are active. This is only a display issue as the late fee settings are still being enforced for payments as the late fees are stored correctly within our system. We are working as quickly as possible to fix the display issue. Thank you for your patience. Update: The issue should now be resolved as of 4:30PM Pacific on...

We have made the following Property updates to the system: 1. The Add and Update Property pages have been updated to tabbed navigation so you can easily view and update field settings instead of scrolling through a single page. You can now click on a specific tab, make a change, and select Update Property.

2. The new Renter section lists all your registered tenants in one location along with these features: You can view each tenant's active recurring payments and the...

Please note some transactions incorrectly listed a Deposit Date of 04/26/2018 instead of 04/27/2018. The affected transactions have been updated to reflect the correct Deposit Date of 04/27/2018. We apologize for any concern caused by the issue.

We have posted a new update regarding the eCheckIt issue here: https://support.erentpayment.com/kb/a166/04-09-2018-echeckit-update.aspx

We have posted an update regarding eCheckIt here: https://support.erentpayment.com/kb/a165/03-30-2018-echeckit-update.aspx

Please note the national banking system is closed on 02/19/2018 for the President's Day holiday, so no deposits or debits will occur on that Monday. Any deposits or debits expected on Monday should appear on Tuesday due to the holiday.



We will be closed Monday 02/19/2018 in observance of the holiday. Thank you!

We have posted an update regarding eCheckIt here: https://support.erentpayment.com/kb/a163/02-06-2018-echeckit-update.aspx

Please note we have updated the recurring payment process to no longer process recurring payments scheduled for a weekend or holiday on the prior business day, such as Friday. Future recurring payments should only process on the scheduled date effective today. This change was made to avoid issues where the "Available Balance" for a tenant could be adjusted over the weekend by his or her bank even though the transaction would not officially post until the next business day.

We will be open for the Martin Luther King, Jr. holiday, however please note the national banking system is closed Monday (01/15/2018) so no deposits or processing will occur Monday. Thank you! For this month any recurring payments scheduled for Friday (01/12/2018), Saturday (01/13/2018), Sunday (01/14/2018), or Monday (01/15/2018) will be generated on 01/12/2018 but will not actually debit the account holder until Tuesday (01/16/2018) due to the bank holiday on Monday for Martin...