The national banking system will be closed on 10/10/2016 in observance of Columbus Day so deposits will be delayed until Tuesday due to the holiday. Any recurring payments scheduled for 10/07/2016, 10/08/2016, 10/09/2016, and 10/10/2016 will be generated today but the account holder won't be debited until Tuesday due to the holiday.
We cannot believe it is already here as we will be closed for Labor Day on Monday 09/05/2016. We hope you enjoy your holiday weekend! Please note deposits and processing will be delayed by a day next week due to the federal bank holiday. Any recurring payments scheduled for 09/02/2016, 09/03/2016, 09/04/2016 or 09/05/2016 will be generated on 09/02/2016 but will not actually debit the account holder until Tuesday 09/06/2016 due to the Labor Day holiday. Thank you!
Happy 4th of July as we hope you all have a wonderful holiday weekend! We will be closed on Monday the 4th while we celebrate this great country of ours, however we will be in the office on July 5th. Please note that any recurring payments scheduled for the 2nd, 3rd, or 4th will be generated on Friday 07/01/2016 but won't debit the account holder until Tuesday 07/05/2016. Due to the federal bank holiday on Monday processing and deposits will be delayed by an extra day next week. ...
We will be closed on 05/30/2016 in observance of Memorial Day. Please note that any recurring payments scheduled for that day will generate on Friday 05/27/2016 but not debit until 05/31/2016.
We released a new feature on 01/11/2016 that will require any new bank accounts added by a tenant to be verified through small deposits sent to their bank account before the bank account can be used on our service. The tenant will enter the deposit amounts received into our system to verify the bank account to make sure the tenant has access to the bank account they are trying to submit a payment with. This new change should reduce the number of "Invalid Routing or Account Number"...
Happy New Year as we want to thank you for being a part of the service this year! We are very excited for 2016 as we have expanded our development resources in order to add new features and improvements sooner! We will definitely keep you updated as the new features and changes are released. Since the national ACH system will be closed on 01/01/2016 this will delay the processing of payments this month. Please keep in mind that any recurring payments scheduled for 01/01/2016...
From everyone here at eRentPayment we want to wish you a Happy Holidays! Just a reminder that we will be closed on 12/25/2015 and we will have limited hours on 12/24/2015 of 8am PT to 12pm PT (11am ET to 3pm ET). We will also have an early cut-off time on 12/24/2015 of 7am PT (10am ET) for transactions to be sent to the national banking system. We hope you all have a wonderful holiday season! [image]
Important note for Christmas Eve processing: Please note our bank will have very limited hours on 12/24/2015 so our cut-off time will be 10 am ET (7 am PT) instead of our normal 7 pm ET (4 pm PT) cut-off that day. Since 12/25/2015 is a bank holiday any recurring payments scheduled for 12/24/2015, 12/25/2015, 12/26,2015, or 12/27/2015 will be generated on 12/24/2015 to debit the account holder's bank account on 12/28/2015. Any change/delay requests for these recurring payments must be...
We apologize for the phone issues and response delays today as Spokane had a severe windstorm yesterday afternoon and our power at the office has been out since then. We are working remotely to respond to your requests so we appreciate your patience. Once the power is restored to our office we will let you know as we are hoping it will be restored tomorrow on 11/19/2015 so we can all return to the office. Thank you!
You may notice the new logged in pages have changed as we released our new internal navigation and update on 11/12/2015 to improve the service. Here is a summary of the recent changes: 1. There is now a Dashboard feature for all users upon logging in that displays recent transactions along with common tasks: [image] 2. The internal navigation has been updated so all of the navigation is now at the top of the screen. Here are the sections each type of user will see: ...
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