In observance of Independence day our office will be closed on July 4th, 2014. Also please note that the 4th falls on a Friday which will delay payments by 1 business day as most financial institutions will be closed in observance of the holiday. Here are more details for Renters and Property Managers related to the bank holiday on Friday 07/04/2014: 1. Renters - Any recurring payments scheduled for Friday 07/04/2014, Saturday 07/05/2014, or Sunday 07/06/2014 will be processed...
With our goal to continually improve our site we’ve released 3 new updates to make collecting rental payments even easier for our property manager/owners!Please check out the list of updates below:1.We have updated the system to now allow property managers/owners to use savings accounts to receive rental payments and security deposits in the Receiving Account section located on the Property D...etail screen for each individual property.2.The Transaction Fee option section of the...
With May 31st and June 1st falling on a Saturday and Sunday this month please note that any recurring payments scheduled for 05/31/2014 or 06/01/2014 will be processed on Friday 05/30/2014. The payer's bank account will not be debited until the following Monday though, 06/02/2014. As always, if you have any questions please let us know. Thank you.
In observance of the Memorial Day Holiday, we will be available limited hours on 05/26/2014. We will open at 8AM PST and close at 12PM PST (11AM to 3PM EST).
We've made some great modifications to our system this month as we have added the option to process credit and debit cards for landlords and property managers. This service is now offered as an optional feature in tandem with our excellent ACH processing services. We are currently in the beta testing phase of our new credit card feature and we are looking for a small test group to give us feedback. If you are interested in being part of that test group please let us know. As a...
Please note that the national banking system will be closed on 02/17/2014 for President's Day so any recurring payments scheduled for 02/17/2014 will be processed on 02/14/2014 and debit the payer's account on 02/18/2014. Any payments currently being processing or submitted will be delayed by an extra business day due to the banking holiday. We will be open from 8am PST (11am EST) until 12pm PST(3pm EST) on Monday 02/17/2014 instead of our normal hours.
We will be closing our office today, 12/24/2013, at 2 PM PST in observance of the holiday season. Our office will re-open on 12/26/2013 at 8 AM PST and we will resume our normal business schedule. Please allow an additional day for payment delays due to the Christmas Holiday on December 25th.
Please note 10/14/2013 is a federal ACH holiday for Columbus Day so any recurring payments scheduled for 10/14/2013 will be processed on 10/11/2013 and should debit the payer's account on Tuesday 10/15/2013. Any deposits scheduled for 10/14/2013 would appear the next business day also.
In observance of the Memorial Day Holiday we will be available limited hours on Monday 05/27/2013. We will open at 8 AM PST and will close at 12 PM PST.Please remember that Monday is a bank holiday so any transactions sent over the weekend will not begin processing until Tuesday.
We just added two new optional property options for managers to our system: 1. Block other payment types - This allows you to only allow a "Rent Payment" be submitted before other payment types can be used. For example, a renter wouldn't be able to submit a Utility Payment or Other payment without first submitting a Rent Payment transaction for that Month/Year 2. Require Past Month - This option doesn't allow future Month/Year options to be selected for a payment unless the prior month...
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