Can I deactivate a property record or block payments?

Yes, within each property record you can update the Payment Status if you want to block payments or deactivate a property record.  To update the Payment Status field:

 

1. Log in to your eRentPayment profile

2. Go to Properties and click Edit next to the property name.

3. Go to the "6. Payments" Tab.

4. You can update the field from Allowed to one of the following options:

 

Blocked - This will leave the renter associated to the property but delete any active recurring payment records and block the renter from submitting any new one-time payments or setting up a new recurring payment.  This option is useful if you want to block payments for a period of time but possibly allow future payments from the same renter.

 

Disabled - This will remove any registered renters along with any active recurring payments and block any new payments.  This option is useful if you no longer manage or own the property and want to make it inactive.

 

5. Select Update Property.