Login
Register
English
  • Arabicالعربية
  • Chinese (Simplified, PRC)中文
  • Chinese (Traditional, Taiwan)中文
  • Croatianhrvatski
  • Czechčeština
  • DutchNederlands
  • EnglishEnglish
  • English (United Kingdom)English
  • Frenchfrançais
  • French (Canada)français
  • GermanDeutsch
  • Hebrewעברית
  • Hungarianmagyar
  • Italianitaliano
  • Persianفارسى
  • Polishpolski
  • Portuguese (Brazil)Português
  • Russianрусский
  • Spanishespañol
  • Thaiไทย
eRentPayment
  • Home
  • Knowledge Base
  • News

Knowledge Base

Credit Reporting(7)
  • Can rental payments be reported to the credit bureaus?
  • How can a renter elect to report their payments to the credit bureaus and edit the information?
  • How long does it take for a payment to show up on my credit report?
Maintenance Requests(8)
  • Are emails sent when a Maintenance Request is submitted or updated?
  • Can the Maintenance Request categories and subcategories be customized?
  • How does a manager enable Maintenance Requests?
Payments(43)
  • Can a manual transaction be recorded in eRentPayment?
  • Do you offer credit card and debit card payments?
  • What is the deposit schedule for eRentPayment?
Renters(8)
  • How to Add a Recurring Payment
  • How to submit a one-time payment
  • Will a tenant be required to verify his or her bank account?
General(15)
  • Do you have a demo or screenshots for landlords and property managers?
  • Do you provide a year-end tax statement?
  • How can I send eRentPayment instructions or steps to a new renter or tenant?
Online Applications(17)
  • Do you offer tenant screening/background checks?
  • How do I create an online application template?
  • Recommendations for using the Online Application and Background Screening Feature
Property Settings(17)
  • Can I deactivate a property record or block payments?
  • How do I change the bank account transactions are deposited to?
  • How to disable my profile?

Help Desk Software Powered by SmarterTrack

© 2003-2021 SmarterTools Inc.

Forgot Login

Trouble logging in? Simply enter your email address OR username in order to reset your password.

For faster and more reliable delivery, add customerservice@erentpayment.com to your trusted senders list in your email software.


Please log in below

Forgot your password?

Not Logged In

You must be logged in to perform this action.