If you would like to waive a Late Fee for a tenant there are multiple options we recommend:
Payment Not Submitted Yet
Update the Property record and set Charge Late Fee to No or change the Grace Period to allow a longer time to submit the payment before a Late Fee applies on the Late Fees tab and update the property.(We recommend Option #1 so you don't have to enter or adjust the Late Fee settings again after the payment is submitted).
Late Fee Submitted