With the Last Day of the Month and the 1st falling on a weekend we will be generating any payments scheduled for 10/31/2015 or 11/01/2015 on Friday 10/30/2015. The account holder will not be debited until Monday 11/02/2015 though.
Please note that the federal banking system will be closed for Columbus Day on 10/12/2015 so no ACH processing or deposits will occur that day. Any deposits scheduled for Monday should be deposited on Tuesday instead. Thank you!
Please note our office will be closed 09/07/2015 for the Labor Day holiday. Payments and deposits will be delayed by a day due to the federal bank holiday also. Any recurring payments scheduled for 09/04/2015, 09/05/2015, 09/06/2015, or 09/07/2015 will generate on Friday 09/04/2015 and debit the payer's bank account on Tuesday 09/08/2015.
Since the recurring payments for August 1st and August 2nd fall on a weekend this month they will process on Friday July 31st and debit the tenant's account on Monday the 3rd. Any change requests would need to be received by email at customerservice@erentpayment.com before 7pm ET on 07/31/2015. Thank you.
In observance of the Memorial Day Holiday, we will be closed on Monday 05/25/2015. We will re-open Tuesday 05/26/2015 for our normal business hours (8AM to 4 PM PST). Thank you.
We have made the following updates to our Online Application feature based on your feedback: 1. The Date option now has a drop-down where you can select the Month/Year instead of having to navigate to the month. 2. Added a US States DDL list so you can quickly add a drop-down of the US states as an application question. 3. You can enter multiple lines in a Label object. 4. When an applicant is filling out an application the focus will be set to the required field upon trying to...
Please note the recurring payment records scheduled for 02/28/2015 and 03/01/2015 will be processed on 02/27/2015 to debit on Monday since the 28th and 1st fall on a weekend this month. If any changes are required for a recurring payment we must be notified before 6pm EST on 02/27/2015 to review the request. Thank you. Transactions generated on 02/27/2015 before 7pm EST should deposit on 03/04/2015 for properties on our 2-3 business day settlement time. Any transactions submitted...
As we begin to offer additional features besides rent payments, we are happy to announce that we have added customizable application forms to eRentPayment. You can now receive online paperless applications from potential tenants using this... great feature!If you have any questions or feedback please let us know. Thank you very much!For additional information: https://www.erentpayment.com/support/kb/c6/online-applications.aspx
Please note the national banking system is closed on 02/16/2015 for the President's Day holiday, so no deposits or debits will occur on that Monday. Any deposits or debits expected on Monday should appear on Tuesday due to the holiday. Any recurring payments scheduled for 02/16/2015 will be processed on 02/13/2015 and debit the tenant's account on Tuesday the 17th. We will closed Monday 02/16/2015 in observance of the holiday. We will re-open on Tuesday, 02/17/2015 at our normal...
When preparing your year-end accounting please be sure to utilize the Accounting Report within the Reports section of eRentPayment. This will provide a summary of your received payments and expenses if you track those through the service. If you have any questions please let us know. Thank you!
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