Please note that the national banking system will be closed on 11/11/2014 in observance of Veterans Day. We will be open our normal business hours for the holiday though.
Any recurring payments scheduled for 11/11/2014 will be processed on 11/10/2014 to debit the payer's bank account on 11/12/2014. Please note the holiday will delay the processing and deposits this week by one business day. Thank you!
As we continue to improve the eRentPayment service based on feedback from our customers here is an overview of the changes and features we added in October 2014:
1. Property managers and landlords can now store the Utility balance due and Security Deposit amounts within each property record. The Utility balance will be displayed to the renters in any reminder emails, on the main property page after renters log in, and on the Make Payment page for one-time payments.
2. We have...
Please note that Monday, October 13th is a national bank holiday for Columbus Day. Any recurring payments scheduled for 10/13/2014 will be processed on Friday, 10/10/2014, but won't debit the payer's bank account until Tuesday, 10/14/2014. The holiday will also delay deposits intended for Monday until Tuesday for property managers and landlords.
We are very excited to announce that "Rent Payment" transactions processed through eRentPayment can now be reported to TransUnion to build the renter's credit history. Please see https://www.erentpayment.com/support/kb/c5/credit-reporting.aspx for more information. As always please let us know if you have any questions on this great new feature!
Please note due to the Labor Day bank holiday on 09/01/2014 any recurring payments scheduled for 09/01/2014 will be processed on 08/29/2014. The payer/renter's bank account will be debited on 09/02/2014.
In Observance of the Labor Day Holiday, September 1, 2014, we will be open limited hours. 8 AM to 12PM PST/11AM to 3PM EST.Please also keep in mind that payments will be delayed by 1 business day as financial institutions will be closed on September 1, 2014.
In observance of Independence day our office will be closed on July 4th, 2014. Also please note that the 4th falls on a Friday which will delay payments by 1 business day as most financial institutions will be closed in observance of the holiday. Here are more details for Renters and Property Managers related to the bank holiday on Friday 07/04/2014: 1. Renters - Any recurring payments scheduled for Friday 07/04/2014, Saturday 07/05/2014, or Sunday 07/06/2014 will be processed...
With our goal to continually improve our site we’ve released 3 new updates to make collecting rental payments even easier for our property manager/owners!Please check out the list of updates below:1.We have updated the system to now allow property managers/owners to use savings accounts to receive rental payments and security deposits in the Receiving Account section located on the Property D...etail screen for each individual property.2.The Transaction Fee option section of the...
With May 31st and June 1st falling on a Saturday and Sunday this month please note that any recurring payments scheduled for 05/31/2014 or 06/01/2014 will be processed on Friday 05/30/2014. The payer's bank account will not be debited until the following Monday though, 06/02/2014.
As always, if you have any questions please let us know. Thank you.
In observance of the Memorial Day Holiday, we will be available limited hours on 05/26/2014. We will open at 8AM PST and close at 12PM PST (11AM to 3PM EST).
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